||5% OFF ON YOUR FIRST ORDER (USE CODE TRAYEE5) || 20% OFF ON FESTIVE SECTION (USE CODE FESTIVE20)|| FREE SHIPPING FOR ORDERS ABOVE 5000/- || CONTACT US AT 9600013385 FOR ANY QUERIES ||

Exchange ,Returns & Refunds!


Exchange & Return:
  • We accept exchange of products within 7 days of product delivery, only if there are size issues. Product should be unused without any damage for us to proceed with the return. New product will be sent with 10-15 working days after thorough inspection of the returned product.
  • No refund will be given. Store credit will be provided for future purchase.
  • Please note that once order is placed, there will be no cancellation. The amount can be used as store credit for future purchases within 3 months.
  • If the purchase includes any offer or discount, store credit will be given for the final amount paid. No new discount/offer will be applicable while using the store credit in future.
  • Store credit amount is valid for 3 months.
  • If exchange, the new product will be shipped within 7-10 working days. Please note that exchange will not be permitted if its beyond 10 working days.
  • Products on sale are not eligible for returns. Exchange is possible only when there are size issues depending on the availability of the same.
  • Customized orders cannot be returned or exchanged.
  • Slight variations in the fabric design is possible depending on the nature of the fabric.
  • Products that are customized according to the customer designs (including length or sleeve change) cannot be exchanged or returned.
  • Sale products cannot be combined with any other regular coupon codes.

How to return:

  • Customer needs to ship the product to the below address and you will receive the confirmation once the product is received.

           TRAYEE

   17/2, Gangai Amman Koil 4th Street, Vadapalani,

   Chennai - 600026

   Ph: 9600013385

 

For further assistance, pls fill the below form and our customer care team will get in touch with you.

 

 

 


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